iTunes error code 1604
June 19th, 2009 by Mojtaba

The iPhone could not be restored. An unknown error occurred (1604).

Picture 4

-Update- from Dev-Team Blog comments:
Follow the instruction below:
  1. Restore iPhone using Original firmware file (OS 3.0) -Download it-
  2. Close iTunes.
  3. Disconnect iPhone
  4. Delete any files in ~/library/itunes/Device Support/, just the files inside, not the files.
  5. Open PwnageTool and Create a custom firmware. -How To-
  6. Do not plug your iPhone in while Pwnage tool is creating the custom firmware.
  7. Do not open iTunes until your custom firmware is ready
  8. Boot iPhone in DFU mode -How To-
  9. Open iTunes
  10. Option-Click on restore button
  11. wait for iTunes to complete the restore process!
  12. enjoy jailbroken iPhone :D



6 Responses  
  • Genije writes:
    October 4th, 2011 at 6:05 PM

    Where is “Device Support” folder on windows 7??

          Reply  
  • jp writes:
    June 27th, 2010 at 11:33 PM

    I have 3gs with update i0s4 with model mb717ll with firmware 5.13.04 and what do I need to unlock it please I need some help.
    Thank you so much for your time.

          Reply  
  • ngio writes:
    August 6th, 2009 at 8:00 PM

    this has been driving me crazy for almost a day. the delete files in ~/Library/iTunes/Device Support/ step seemed to fix my issue. also, choose “NO” in the PwnageTool when asked if device has been Pwnd before…

    nd

          Reply  
  • Tim writes:
    June 23rd, 2009 at 9:13 PM

    Smashing, this worked for me, thanks very much.

    If you have accidentally installed the proper firmware as I did, tell pwnagetool that you’ve not seen the pineapple logo before, I think that might have been the thing to make it work this time.

          Reply  
  • Guest writes:
    June 20th, 2009 at 1:32 PM

    this did the trick. i had error 10 for about 2 hours.

    os x 10.5.7, itunes 8.2.

          Reply  
  • Sheldon writes:
    June 20th, 2009 at 1:50 AM

    i’m try but dont work… erro 1604 again.

    vista 64 – itunes 8.2.0.23

    tks

          Reply  


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